We generally do not print or embroider on customer supplied garments (blanks). The reason for this is because not all garments (blanks) are meant to be printed on or embroidered. We use suppliers that only offer blanks meant for printing and embroidery so that there are no issues when we do print.
It is very common in screen printing that sometimes a garment gets ruined during the printing process and if we used customer supplier garments we may not know where to get a replacement or even be able to get a replacement. On top of that its difficult to print on garments that have been washed as the ink will not always fuse properly.
If you are a contract printing customer then we will allow you to use your own suppliers as long as the garments get drop shipped directly to us so we can ensure the right type of garment. If you have any further questions on this please do not hesitate to contact us!